We want you to feel confident when ordering our services.
Our goal is to deliver the advertising service you ordered in the agreed format and based on the information you provide when placing your order.
If you are not satisfied with the final result we deliver, please contact us and explain what does not meet your expectations or the requirements of your order.
We will review the situation and, whenever possible, prioritize correcting the work at no additional cost if the issue is related to an error in the delivery of our service.
If we are unable to reasonably correct the service, or if the final result does not match what was promised for the product in our online store, we may refund the price you paid for the service in accordance with these guarantee terms.
The guarantee covers our obligation to deliver the service you ordered in the manner described in our online store and based on the information you provided.
The guarantee does not cover a specific number of impressions, clicks, inquiries, sales, leads, or other advertising results unless such results have been explicitly promised in connection with the product.
The final results of advertising may be affected by factors such as the market, competition, advertising platform, the product or service offered by the customer, pricing, website performance, and the quality of the materials and information provided.
Our services are produced based on the information you provide in the order form.
Please make sure that the information you provide is accurate and sufficient for us to deliver the service before completing your payment.
We are not responsible for errors resulting from incorrect, incomplete, or outdated information provided by the customer, unless the issue concerns an error that the service provider should reasonably have been able to identify.
If you notice an error in the service or have reasonable grounds to believe that the delivery does not match your order, please notify us as soon as possible after delivery.
In your message, include your order number and explain as clearly as possible what does not match your order.
When necessary, we will provide an opportunity to correct or supplement the delivery before issuing a refund.
If the service is found to contain an error that we cannot reasonably correct, we will refund the applicable portion of the price you paid for the service.
Refunds will primarily be issued using the same payment method you used for your order, unless otherwise agreed with you.
Any refund provided under these terms does not limit the consumer’s statutory rights.
The guarantee does not cover, for example:
These terms do not limit any rights granted to consumers under applicable law.
The consumer’s right to cancel a distance contract is governed by applicable consumer protection legislation.
If the performance of the service begins at the consumer’s request before the potential 14-day cancellation period has expired, the right of cancellation may be subject to specific conditions under applicable law.
If the service has been fully performed at the consumer’s explicit request before the cancellation period has expired, and the consumer has been provided with the information required by law, the right of cancellation may, under applicable law, expire once the service has been fully performed.
Information regarding any applicable cancellation rights, how to exercise them, and requests to begin providing the service will be provided to the customer during the ordering process.
If you are dissatisfied with the service you ordered, please contact us as soon as possible.
Email: sales@kliklead.com
Please include the following information in your message:
Our primary goal is to resolve the situation quickly and fairly.
This guarantee is an additional benefit provided by our company and does not limit the consumer’s statutory rights under applicable consumer protection legislation.